Nana Online Casino
Welcome to Nana Casino, the place where we bring together thousands of games, fast payments and a loyalty programme built to reward every single wager. At Nana Casino, we created a platform for players in Canada and Germany who want a straightforward, entertaining and secure place to play online. This page is where we introduce ourselves properly - who we are, what we offer, and why thousands of players already call us their go-to online casino.
Who We Are
We at Nana Casino are operated by Alternate Technology Limitada, a company registered in Jaco, Costa Rica, with our payment processing handled by Zephyrhaven Limited, based in Limassol, Cyprus. Our casino launched its doors in 2024, and since then we've worked to build a gaming environment that feels modern, fair and genuinely fun. Here at Nana Casino, we hold a licence issued by the Anjouan Gambling Commission (licence No. ALSI-182407011-FI1), valid through mid-2027 and covering both nana-casino.com and our sister site chill4reel.com. This licence is the legal foundation of everything we do, and it means we operate under the governing law and jurisdiction of Anjouan.
Our Nana Casino platform is available in English (UK and Canadian variants) and German, matching the markets we serve most closely. We know that not every country can join us - due to licensing and regulatory requirements, we're unable to accept players from Australia, Austria, France, Germany (residency note applies differently per bonus type), the Netherlands, Spain, the United Kingdom, the United States, Comoros and all nations on the FATF blacklist. We also restrict bonus offers in Poland, Sweden and Finland, and apply additional no-deposit restrictions in a long list of other territories. We'd rather be upfront about this than leave you guessing.
Our Game Selection
At Nana Casino, we've built a library of more than 2,000 games, including over 1,300 slots and 180 live dealer tables. Whether you're after classic reels, Megaways titles, Bonus Buy slots or something brand new, our Nana Casino catalogue has it covered. We also feature a dedicated Instant Games section, a full suite of table games, a sportsbook, and even a Predictions section for players who enjoy something different.
Our games come from more than 120 studios. Among the names you'll recognise on our Nana Casino platform are:
- Pragmatic Play, NetEnt, Microgaming, Playtech
- Hacksaw Gaming, Push Gaming, Red Tiger, PG Soft
- Betsoft, Habanero, Quickspin, Endorphina, Booongo
- Evolution and Ezugi for our live casino tables
We offer blackjack, roulette, craps, video poker and a full range of progressive jackpot titles. Our roulette tables are popular among players who enjoy classic casino action, while our live dealer studios - powered by Evolution and Ezugi - bring a real-table atmosphere straight to your screen. Jackpot games are part of our Nana Casino library too, though we keep them separate from our bonus wagering requirements, since progressive jackpots don't count toward clearing bonus funds.
Our Welcome Offer
We at Nana Casino built our welcome package to reward your first month with us, not just your first deposit. Spread across your first four deposits, you can claim up to 300% and EUR 4,000 in bonus funds, plus 300 free spins. Check out our Nana bonus page for full details:
| Deposit | Bonus | Free Spins |
|---|---|---|
| 1st | 100% up to EUR 1,000 | 150 FS |
| 2nd | 75% up to EUR 800 | 75 FS |
| 3rd | 75% up to EUR 1,000 | - |
| 4th | 50% up to EUR 1,200 | 75 FS |
To join our welcome offer, simply select the bonus on the Cashier page before you deposit. Our minimum qualifying deposit is EUR 30, and wagering is set at 40x the bonus amount, with 14 days to clear it. Maximum bet while a bonus is active is EUR 7.5, and the maximum conversion is capped at 10x the bonus amount. Our Nana Casino team believes in transparent terms, which is why all of this is laid out clearly before you ever make a deposit.
Ongoing Promotions
Our Nana Casino promotions calendar keeps things exciting well beyond your first week with us. Here's what you'll find running throughout the week at Nana Casino:
- Monday Happy Spins - up to 300 free spins
- Wednesday Free Spins - up to 200 free spins
- Friday Reload - 50% up to EUR 150
- Saturday Royal Bonus - 30% up to EUR 100 + 50 FS
- Weekly Cashback - up to 25% every Friday
We also run daily, weekly and new-player quests, a Weekly Slots Race with a EUR 300 + 300 FS prize pool, and seasonal tournaments. Confirming your email earns you 10 free spins, confirming your phone number earns another 10, and installing our app adds 20 more. We like to say thank you at every step.
Our Loyalty Programme
At Nana Casino, every player joins our 20-level loyalty programme automatically upon registration - there's nothing extra to sign up for. You'll earn 1 Loyalty Point for every EUR 1 wagered, whether you're playing with real money or bonus funds. As you climb our loyalty ladder, your weekly cashback grows from 3% at level 2 up to a generous 12% at level 20.
Level-up rewards at Nana Casino range from 10 free spins early on to cash prizes reaching EUR 10,000 at the top level. From level 5 onward, we also add a birthday bonus that grows alongside your status, from EUR 10 up to EUR 500 at level 20. Our highest-tier players enjoy a dedicated VIP manager, higher withdrawal limits, invitations to VIP tournaments and quests, and at the very top, physical prizes including cars and fully paid trips.
Banking With Us
We've made deposits and withdrawals at Nana Casino as smooth as possible. Our minimum deposit is EUR 10 (EUR 30 if you want to qualify for a bonus), and our minimum withdrawal is EUR 10. We accept:
- Mastercard and Visa
- Interac (for our Canadian players)
- MiFinity and Flexepin
- Bank transfer
- Bitcoin and Tether
Our Nana Casino withdrawal limits sit at EUR 60,000 per transaction on Visa and EUR 5,000 on Mastercard, with higher limits unlocked as a loyalty benefit. We process payouts only after KYC approval, in queue order - within 72 hours for amounts up to EUR 1,000, and up to 7 days for larger withdrawals. We never charge a withdrawal commission, though deposit fees depend on your chosen payment provider. All deposits must be wagered at least once before a withdrawal request (this rises to 3x for certain payment methods), and we do apply a 10% administration charge (minimum EUR 10) on deposit-and-withdraw activity without meaningful play - this helps us keep things fair for everyone.
Reaching Our Team
We at Nana Casino offer support around the clock, because questions don't wait for business hours. Our team speaks English and German, and you can reach us through:
- Live Chat: available 24/7
- Email: [email protected]
- FAQ and Contact Us pages on our site
We don't currently offer phone support, but our live chat is staffed around the clock and is usually the fastest way to get an answer at Nana Casino.
Play Anywhere
Our Nana Casino platform works seamlessly on desktop and mobile web browsers, and we also offer a PWA app you can install directly on your PC or phone. There's no need to download anything from an app store - just visit our site and add the app with a single tap. Getting started is easy with our quick Nana login process. Wherever you are, our games, promotions and loyalty rewards travel with you.
FAQ
What currency does Nana Casino use?
We operate primarily in EUR for deposits, withdrawals and promotions, though our bonus terms documentation references USD values. We also accept Bitcoin and Tether for players who prefer crypto.
How long do withdrawals take at Nana Casino?
Once your KYC is approved, we process payouts within 72 hours for amounts up to EUR 1,000, and within 7 days for larger withdrawals, with final crediting time depending on your payment provider.
Can I use the welcome bonus on any game?
Wagering contributions vary - our roulette tables contribute 0%, video poker and table games contribute 5%, and progressive jackpots are excluded entirely from bonus wagering at Nana Casino.
Is there a mobile app?
Yes, we offer a PWA app for both PC and mobile, installable directly from our website without visiting an app store.
Which countries can't play at Nana Casino?
We're unable to accept players from several countries due to licensing restrictions, including Germany, France, Spain, the UK, the US and others listed in our terms. Please check our full restricted list before registering.